Reviews of Arenal Springs Resort

Loved our stay at Arenal Springs

This hotel is great. Wonderful pool with thermal spring water, swim-up bar... The staff was wonderful and the restaurant was nice too. Loved the rooms and greenhouse-like shower! The only complaint was that the room was a little musty.

Great Hotel

Great

Nice hotel

Hotel was simple. Putting your toilet paper in the garbage in your room was awkward. Nice rooms, great views, helpful staff. The restaurant was not too good. Not a big selection of appetizing entrees. Overall it was ok. There are no springs here and a small pool.

Beautiful...private...

Beautiful grounds and friendly and knowledgeable staff who go out of their way for guests... we went during the rainy season and saw the volcano the first day however the views and sounds every morning were still amazing and unforgettable... we felt like we were the only ones there...very private rooms and patios...secure...so many tours and activities to choose from and are easily arranged for you...can' t wait to go back...

Very Nice Hotel

This is a very nice hotel to stay at - good location with friendly helpful staff and nice facilities. The breakfasts were very good. I was a bit disappointed with the dinner - I ordered the best steak and it was tough and frankly not as nice looking as the lesser ones...

In particular the folks at the front desk and those that drive you around were very friendly and helpful.

Wonderful hotel!

It was everything we wanted & more! The staff was extremely hospitable & went out of their way for us. (The concierge even drove us to the Baldi Hot Springs!)The food was excellent and I agree with one review that for a 3 star resort - it felt like a 5 star!!

EXCELLENT HOTEL

A PESAR DE QUE NO SABEMOS EXACTAMENTE EL FUNCIONAMIENTO DE SU RESORT ,LES PUEDO DECIR QUE LA IMPRESION QUE TUVIMOS FUE EXCELENTE YA QUE LA ATENCION QUE RECIBIMOS EN APENAS POCA SHORAS FUE IMPRESIONANTE Y MUY SATISFACTORIA POR LO CUAL SERAN ALTAMENTE RECOMENDADOS A NUESTROS MAMIGOS Y LOS CONSIDEDAREMOS PARA FUTURAS EXPERIENCIAS EN COSTA RICA.KEEP THAT WAY YOU ARE DOING GREAT THANK YOU VERY MUCH. ANGEL ANCIANO

We thoroughly enjoyed our stay at Arenal Springs. The rooms were very nice and we enjoyed sitting on the patio watching the birds and volcano every morning. The staff was very helpful and pleasant. We were a group of 11 and there was something for all of us.

Facilities: Very nice, clean... Location: Excellent (notwithstanding the unpaved road to get there)... The breakfast buffet: Tasty... But what left me and my family with a bad taste in our mouths was how we were treated at the front counter at check in. We arrived at the hotel (after a bumpy and curvy 5 hour drive) shortly before 2 p.m. because the hotel website stated that check-in was at 2. At the counter, however, the reception employees told us they were too busy turning over rooms, and check-in would be at 3. They said we should have known check-in was at 3, even though the website said 2. They insisted check-in was at 3! They said we'd have to wait another hour for a 4-year-old kid and his very pregnant mother to be able to rest in a room. After we told them (over and over) that check-in was at 2, according to the hotel's own publicity, they finally found a room for us. It shouldn't have been such a hassle, it shouldn't have taken an argument, to check-in at the time stated on the website.

stayed Jan 31st and left 01-01-09, from the main entrance to the hotel Road iis not payved and is about 1/2 km but you feel like entering a jungle o a different world, it is left like this bacause you practice hoarse riding on this road, even the road inside mostly non payved, room are delux room like a cabine clean the entry from the back yard with a security door is 8 foot glass door and all the front wall is glass so from your bed you see the volcano and the garden, bath with skylight semi open and in the bath there is small garden, when it rain the water irrigate this garden, swiming pool big nice but COLD, no jacuzzi, restaurant food normal, staff outstanding, may ask for special fruit drink not served normally during the free breakfast and no charge, park assigned to you room in front of the cabin, this hotel is new it is 5 years old, sheet are clean, but the covers they smell little old used by several persons, i like them to smell fresh detergent..may ask to change them, ac in wall ( not on window) and quiet work with remote control

We had a great stay at Arenal Springs Resort and absolutely loved our view of the volcano! The staff was very friendly, the rooms were immaculate, and the grounds were beautiful - many different types of flowers. Thank you for a wonderful 2 days!

This hotel was amazing. The staff is very friendly and helpful and the grounds are beautifully kept. The views from the rooms were great. The food at the restaurants is also good.

We liked your hotel very much. Our stay was too short, we requested a three night stay but you were booked. We were just glad that you could accomodate when you could.

thanks,

Eric Wolfe

We stayed in November 2006, and loved the quiet location off the busy road around Arenal, and the friendly staff. Four couples in our late 20's and early 30's spent four days at Arenal Springs, and found it the perfect home base for exploring the Hot Springs at Tabacon, taking canopy tours, and hiking and horseback riding around the volcano.

The staff was super-helpful in planning excursions. The food at the restaurant was good, but it was also a quick drive into La Fortuna for dinner at a bunch of local restaurants. The rooms were clean, full of natural light, and had great porches with rocking chairs to read a book during the day and watch the volcano at night. The mature landscaping between the individual rooms added privacy to the porches.

We found and booked a reduced rate online, but even the normal rate through the resort would have been a good deal, in our opinion. After exploring a number of other resorts/hotels in the area, we'd definitely stay here again!