The Hotel Volcano Lodge was very nice. The restuarant was good. The staff very helpful. The hotel grounds are beautiful. We did see the top of the volcano and some lava.

George

Really liked the Hotel and especially the grounds with all the plants, bushes, trees, flowers. A friend named Leroy Curtis who likes your hotel, recommended we go there. We were not disappointed, except for one thing.

My daughter who is 18 years old was approached with uncalled for advances, a few times by one of your staff members, a waiter in your resturant. I was with her most of the time so these were done without my knowledge. She was uncomfortable and did not tell me until we left because she knew I would do something about it. His advances were perhaps harmless and my daughter has been in Costa Rica for two months and used to some of this, but he made her uncomortable, and would have insisted we leave the next day if were weren't already. His service was excellent but your staff need to be reminded not to do this to young girls.

Volcano Lodge was one of the best hotel experiences I have ever had. We were a group of 3 girls traveling to Costa Rica for the first time (mid 20s), and we were a little apprehensive about traveling alone. Thus, after looking at all the reviews, Volcano Lodge looked like a nice, safe, clean place to stay. We stayed during peak season (near holy week), and we truly got WONDERFUL service. Their grounds are absolutely breathtaking, and their service is out of this world. We also stayed at the Marriott San Jose ( a 4 star resort), and I would have to say that Volcano Lodge was more of a treat than the Marriott. The food is relatively inexpensive, but very tasty. The free breakfast that is included is mouthwatering, and the coffee. . well . .was wonderful.

They also offer internet, for a pretty inexpensive price-which came in handy when we were trying to contact our friends/family back home. The pool/pool bar area is so beautiful, and a fun experience. The jacuzzi is not that great (i.e. the water is not warm), but the hot springs are just around the corner from the Volcano Lodge, so it wasn't a big deal at all.