We booked the White Water Rafting for 5 people through FortunaWelcome.com and we have no complains. We did the Rafting Sarapiqui River Class III and we enjoyed it a lot. The bus picked us up at the hotel exactly at noon the ride to Sarapiqui was about 2 hours and he stopped several times upon our request to get food and drinks. He was very attentative and polite. When we arrived at the river the guides were extremely polite and very helpful.