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FortunaWelcome.com Privacy Policy

This Privacy Statement discloses the information privacy practices for the FortunaWelcome.com's website, www.FortunaWelcome.com

Information collected about you

FortunaWelcome.com collects personal information ("PI") about you that you specifically and voluntarily provide. PI includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although many areas of our web site can be accessed without providing any PI.
On all FortunaWelcome.com pages that collect PI, we specifically describe what information is required in order to provide you with the product or service you have requested.

FortunaWelcome.com collects PI when you:

· Purchase some of our travel services.
· Participate in a survey, contest, or sweepstakes.
· Contact FortunaWelcome.com's team.

Surveys, contests, and sweepstakes information

Occasionally, FortunaWelcome.com may offer our site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by FortunaWelcome.com when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address or country.

Contacting FortunaWelcome.com

FortunaWelcome.com collects PI such as your full name, Member ID, e-mail address, and/or contact number whenever you submit a question or suggestion.

Other information we collect

Some information is collected automatically every time you visit www.FortunaWelcome.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

Cookies and other Web technologies

When you visit www.FortunaWelcome.com we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You do not provide this information, it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PI. You can always choose to not receive a cookie file by enabling your Web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access many travel services and planning tools offered by FortunaWelcome.com.

Computer information

FortunaWelcome.com collects certain technical information from your computer each time you request a page during a visit to www.FortunaWelcome.com. This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.

Use of your information

Information collected on FortunaWelcome.com may be used to:
· To reserve services requested by our clients.
· Send e-mail notifications for special promotions.
· Respond to your questions or suggestions.
· Improve the quality of your visit to our site.

To reserve services requested by our clients

Information collected when you complete our reservation form is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.

E-mail notifications

As a registered FortunaWelcome.com member, you can receive e-mails about special promotions, surveys, contests, sweepstakes, flight specials, trip information, or other travel opportunities on FortunaWelcome.com and its marketing partners. If you choose to receive our service, your e-mail address will also be used to notify you of current fares to cities you have selected. We may also use your e-mail address or telephone number to contact you about changes to your purchased travel itinerary.

Responses to your questions or suggestions

We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary.

Improving the quality of your visit to our site

We collect certain information (e.g., travel information) based on your navigation of our site in order to better understand and serve our customers. This data allows us to streamline your ability to navigate the site and develop featured programs and content that will be of interest to our members and site visitors. No PI is collected unless you explicitly provide it.
This information can also be used to display targeted advertisements. Advertisement information is taken from data you explicitly provide on the FortunaWelcome.com web site, such as a flight origin or destination. No PI is used to deliver targeted advertisements.

Sharing your information

FortunaWelcome.com does not sell or rent your PI to anyone.

Service providers

To provide and process the services you request, FortunaWelcome.com shares your PI with our authorized service providers that perform certain services or functions on our behalf. We only share information about travel either reserved or purchased on FortunaWelcome.com. Our service providers need information about your traveler profile to process and confirm your travel reservation. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences.
FortunaWelcome.com will occasionally share aggregated information with our service providers. This information does not contain any PI and is used to develop featured programs and content that will be of interest to our members and site visitors.
FortunaWelcome.com may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to FortunaWelcome.com.

Our obligations

FortunaWelcome.com may be required by law to disclose information you have provided in obtaining our travel products or services. FortunaWelcome.com may also disclose information against someone who poses a threat to FortunaWelcome.com's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for FortunaWelcome.com to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Other Web sites

There are several places throughout FortunaWelcome.com's web site that may link you to other Web sites that do not operate under FortunaWelcome.com's information privacy practices. When you click through to these Web sites, FortunaWelcome.com's information privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.

Communications from FortunaWelcome.com

Members will receive communications from FortunaWelcome.com when they:
· Sign up to become an FortunaWelcome.com's member.
· Purchase travel services.
· Win a contest or sweepstakes.
· Contact FortunaWelcome.com with questions/suggestions.

Purchase travel services

Each time you purchase travel through FortunaWelcome.com, change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail. In the event that your travel plans are disrupted because of mechanical, weather, or carrier business conditions, FortunaWelcome.com may contact you to inform you of these disruptions and help you make alternative travel arrangements.

Elect to receive fare alerts or other special promotional marketing communications

As a registered FortunaWelcome.com's member, you will occasionally receive e-mails notifying you of special promotions or other travel news. Special promotional e-mails are intended to inform you of new or unique travel opportunities or special deals that are available on FortunaWelcome.com. You can opt out of your subscription to FortunaWelcome.com's promotional e-mail services at any time.

Changes to the FortunaWelcome.com Privacy Policy

This Privacy Statement was produced and posted by FortunaWelcome.com on December 20, 2005. FortunaWelcome.com reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how FortunaWelcome.com will use your PI, FortunaWelcome.com will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please e-mail us.

Copyright Information

All content on this site (texts, photos, diagrams, etc.) is the property of FortunaWelcome.com and may not be reproduced without the express written consent of us.

If you need more information, please contact us
We will feel very happy to help you with all the questions you may have.
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Local Phone Costa Rica2479 7242
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