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Our Guarantee

Rest assure that all your reservations will be safe with us. NO hideen fees is our promise.

No hidden or additional cost will be added to your final bill.


1) Official Rates Guaranteed

Tarifas Oficiales Garantizadas

FortunaWelcome.com guarantees you the official rates of the hotels listed in our website. Prices and rates of each product (hotels, tours, hot springs, packages and transportation) is what you have to pay for. REAL PRICES

In case of any additional charge, you will see the corresponding note.



2) Availability and Support

Availability and Support

Your Reservations will be confirmed in a period Not Bigger than 24 hours. Also your inquiries or doubts, will be answered in a similar period "GUARANTEED"

We put our "LIVE CHAT" at your disposal for Live Support, one of our Operators will assist you to answer all your questions and inquiries, providing a more personalized contact with you.



3) Dependability and Experience

Dependability and Experience

We are a serious and responsible Company in all our Departments, all our staff has years of experience in office, we have a Great Team at your disposal.

All our personnel is part of the Arenal region, they grew and they live there, this gives us the permission of saying that we are Specialist in everything that surrounds La Fortuna. Besides this, we know and we facilitate you to visit the other tourist regions of Costa Rica.



4) Secure Reservation

Secure Reservation

FortunaWelcome.com has a system of data encryption (SSL certificate), which encodes or encrypts all the information entered by our customers, providing protection against hackers and internet thieves.



5) Discounts and Promotions

Discounts and Promotions

Book your Hotel at FortunaWelcome.com and automatically receive Special Discounts on all our tours, hot springs and transportation service.

FortunaWelcome.com features Excellent Deals in our products, which will benefit you in planning your trip.



For questions and comments please contact us
USA & Canada Toll Free1 800 540 0395
Local Phone Costa Rica2479 7242
Send Us an E-mail
Arenal Volcano Hotels - Arenal Volcano Tours - Arenal Volcano Hot Springs - Arenal Volcano Vacations - Arenal Volcano Transportation - La Fortuna Costa Rica