Volcano View (Active Side) - La Fortuna de San Carlos, Costa Rica
Read what our travalers say about Tabacon Grand Spa Thermal Resort, or give your own opinion to help other people find the right option.
We booked our staying hoping for relaxation after zip lining during the way. Unfortunately, when we arrived we were told the hot springs and spa were not on the same site as the hotel rooms. In addition, we needed to take golf carts to and from our room because of the distance. For me a relaxing vacation does not involve coordinating transportation just to get around the resort. The description does not match the actual location and is widely over priced for what you are getting.
Finally, the woman at the front desk, Kritzia, was extremely rude and condescending. If this is a 5-star resort as they claim they should teach those at the front desk to act with some more professionalism. Luckily we had Priscilla and Oscar help us and they were wonderful. They are the reason for the one star.
If you want hot springs that are easily accessible with good food and service, head over Baldi.
From check in, to the room to the hot springs spa, Tabacon is top notch in all regards. Everyone who works there is 100% focused on their guests. We booked late and ended up with a small suite but it was probably the nicest room I have stayed in. The hot springs are amazing and if youare looking to relax, it would be hard to find a better place. The only downside was the formal restaurant. It wasn't bad but it was not of the same level (of food quality) as the rest of the resort. The morning breakfast buffet was very good.
All I can advise is to book early to get the best rate possible. Tabacon is not cheap.
My husband and I stayed with our in-laws for one night at a suite with 2 bedrooms. We only had the one night at Tabacon and wanted an easy stay, near the hot springs. First, we were awed by the service. Everyone was efficient, warm, remembered our names. Dining at the nicer hotel restaurant was top notch. Also, staying at the hotel, you can access a guest only area in the springs with lovely semi-private pools and bar. And my spa massage was perfect, including lovely complementary freshly blended juice mixes. Only one slight negative was the weird room layout. It was gorgeous but lacked a door on the bathroom which was uncomfortable given this was a 2 room suite, shared by 4 people.
This place is paradise.
Would refer anyone in a heartbeat. Definetely 5 stars.