Montana de Fuego Hotel
  • Montana de Fuego Hotel

  • Montana de Fuego HotelVolcano View (Active Side)

Our editors' rating:
Excellent
Detailed editors' rating

Detailed editors' rating
Hotel condition: 5
Staff & Service: 4
Room cleanliness: 5
Location: 4
Value for Money: 5
Overall score: Excellent (4.6)
Average guest rating:
out of 8 reviews

Hotel reviews

Reviews ( 1-8 of 8 )
Verified traveler
"An expensive disappointment" - by John Meyers, United States March 08, 2010

Although the location is good and the grounds are well kept, this hotel seems to be run for the convenience of the staff rather than the guests.
The groundskeepers start mowing the grass with weed wackers at 8 am just outside your bedroom window. It's an unholy racket.
There were noisy, smelly buses parked outside our suite beginning at 6 am and continuing off and on all day and evening. Not the way you want to wake up - and the view of the side of a bus is not the view you pay for. Complaints to the management produced sympathy but no change.
The dining room staff is not well trained. One rainy evening we were one of only two tables occupied and found it difficult to attract the attention of a waiter - even though there were more waiters than customers.
Although it's a beautiful place, we left feeling we had not gotten what we paid for, and that for the price there are better accommodations around Arenal. I will not return and do not recommend this hotel.

Average Satisfaction 3.2
Hotel condition Staff & Service Room cleanliness Location Value for Money
4 3 4 4 1


Bottom line: 3.2No, I would not recommend it to a friend.
Verified traveler
Melanie, United States November 17, 2008

The hotel was beautiful and had amazing views. Service and staff were excellent. I would return with pleasure.

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
Gerald, United States August 27, 2008

We had a wonderful time and the service was very good, especially a woman employee in the reception area who has only been there for several months.

Average Satisfaction 4.8
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 4 5


Bottom line: 4.8Yes, I would recommend it to a friend.
J. Teitgen, United States July 19, 2008

Montana de Fuego was perfect! Our room was spacious and clean, the tours were great, the people were friendly and the food was good. We couldn't have asked for a better stay.

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
barbara blair, United States April 07, 2008

The hotel rooms were amazing. The front looked over the volcano and the back over a valley. Well appointed with added touches such as glasses in the freezer. Unfortunately when I made the reservations I booked 5 rooms 3 for couples and 2 for young adults. When we arrived we were told that the information given to the hotel was one couple. We had one king bed and all the rest were two doubles. They were unable to change the rooms. One of the guests was willing to stay with the other two however because it was pre-paid that wasn't possible either. All in all would definitely recommend hotel. Staff was wonderful.

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
Verified traveler
Wendy Fonseca, Costa Rica March 17, 2008

The Hotel Montaņa de Fuego is excellent. People is very kind and the place is very peacefull. It has a great view to Arenal Volcano.

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
Colleen Warren, United States June 26, 2007

My family and I stayed at this hotel for 2 nights as we were traveling across Costa Rica. It is in the perfect location to enjoy a tour of the volcano or any of the hotsprings.

The rooms are very clean and comfortable. The restaurant has great food and service. The front desk staff are extremely courteous, professional and helpful.

I would definitely recommend Montana de Fuego to any travelers and when I return to Costa Rica, I would stay here again !

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
spensotti, United States May 08, 2007

My husband and I travelled to Costa Rica with our two children, 5 and 7. We set our expectations low for the Montana de Fuego, but were pleasantly surprised at how beautiful the hotel was. The staff was very welcoming and helpful. Our room was very large, clean, and filled with great amenities. The view of the volcano from our porch was obscured by a tree, but it was socked in by clouds most of the time anyway. The pool area was nice and very accomodating for very young children. There is a children's wading pool next to the larger pool and a very large jacuzzi under a gazebo.

We took a canopy tour with horse back riding on the property and had a great time. The guides treated our kids like they were their own. The zip line was the highlight of the vacation for the kids. And it was obvious that safety was a priority. I would highly recommend this hotel to anyone planning a vacation to Costa Rica!

Average Satisfaction 5
Hotel condition Staff & Service Room cleanliness Location Value for Money
5 5 5 5 5


Bottom line: 5Yes, I would recommend it to a friend.
Reviews ( 1-8 of 8 )

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Toll Free: 1-800 563 3020 *
Local Phone: +506 2-479-7242
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Toll free (USA & Canada): 1-800 563 3020   • •   Costa Rica direct: +506 2-479-7242